Contact

Contact Us

Contact us using the form below or contact the Box Office directly, please call 604-521-5050 or email sales@ticketsnw.ca.

Box Office Hours are Tuesday – Saturday from 12 pm – 5 pm.

Tickets NW Address:
735 Eighth Avenue, New Westminster, BC

TicketsNW is operated by Massey Theatre Society

    Ticket Policies

    We are not able to guarantee entry for latecomers. If possible latecomers will be seated discretely in seating near the entrance to avoid disruption of the program.

    Patrons with mobility challenges are encouraged to contact the box office for seat selection sales@ticketsnw.ca or (604)-521-5050

    Video and photography are strictly prohibited in the theatre.

    Tickets are non-refundable or exchangeable. Exceptions can be made for the following reasons:

    If a performance is cancelled, re-scheduled or postponed you will be able to obtain a refund. If the performance is cancelled you will be automatically refunded.

    If the performance is re-scheduled or postponed, your ticket will be automatically transferred to the new date. If you are unable to attend the new date, please contact the box office and we will issue you a refund.

    Applicable service charges (based on ticket price) are added to each ticket sold payable by the consumer.

    Please note: All patrons in the theatre must have their own seat. Parents with babes in arms are asked to contact the box office to identify seating arrangements. Seniors rates apply to patrons age 65 and above and any children’s rates apply to patrons 12 and below unless otherwise stated.

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